Premera

The August edition of Premera’s “Washington Network News” explains to referring providers the requirements for a massage therapy prescription: Referring provider’s offices can expedite treatment for members by including the following information on the prescription: Member/patient name Prescribing provider name Prescribing provider phone number Diagnosis (preferably ICD-9 code) Frequency of treatments (e.g. twice a week [...]

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I’m a massage provider for Premera Blue Cross. This morning I was verifying massage therapy benefits for a patient when the customer service rep at Premera asked me for the diagnosis codes (ICD) from the doctor’s prescription. This is the first time I’ve had this happen. I don’t know whether I got a new customer [...]

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